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All Articles About Ombudsmen:
Newspapers need ombudsmen (An editor’s view)
By Charles W. Bailey
Washington Journalism Review © 1990
Twenty-three years after the first U.S. newspaper ombudsman was appointed at The Courier-Journal in Louisville, only 31 of the nation’s more than 1,600 dailies employ an ombudsman. Clearly, we are talking about an endangered species.
Editors continue to insist on their right to monitor the performance of government and business, and to pry into just about every institution in American life. But most of these same editors remain indifferent or opposed to the idea of any serious, systematic oversight of their own performance.
They persist in this attitude despite the painfully obvious fact that the…
Ombudsmen have the best job, and the worst…
Ever wonder what news ombudsmen talk about when they get together?
Ever wonder what a news ombudsman does?
Unless you’ve been reading one of the few newspapers that has one, ombudsman is likely to sound like a foreign word– which it is; Scandinavian in origin, meaning “intermediary” in English.
News ombudsmen receive comments and complaints, in the form of telephone calls and letters from readers, about issues of fairness, accuracy and balance in newspaper articles. We obtain explanations from editors and staff and respond to readers, generally in columns like this one, at 48 newspapers in the United…
