NPR Learns About (New) Media Accountability – the Hard Way

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It began with a job posting on the NPR website…

Former NPR Ombudsman Jeffrey Dvorkin examines the sequence of events.

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Never assume anything about obituaries

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Kansas City Star Readers’ Representative Derek Donovan fields a lot of questions from readers about the obituaries that run in the paper and on KansasCity.com.

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More on Gaza

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“With the war between Israel and Hamas (continuing), there is no let-up in the mail coming my way from viewers,” says PBS Ombudsman Michael Getler.

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Language in the Israeli-Palestinian conflict

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One of the persistent themes in the work of the Guardian readers’ editor’s office is the Israel-Palestine conflict – a conflict that has proved to be one of the most intractable of the past century, says Readers’ Editor Chris Elliott.

No matter how carefully words are chosen, Elliott says there will always “be readers reaching for their keypads to complain about the way I have framed the conflict, readers who believe passionately that the Guardian is either pro-Israel or pro-Palestine.”

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Do Things Go Better with Koch?

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“The issue is not whether Mr. Koch or others give money; the question is whether they use that money to influence programming. Put another way, is there a quid pro quo between the contribution and the content of the programming” says Joel Kaplan, CPB Ombudsman.

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The caption on this photo isn’t bull

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Some readers had a cow over a Globe and Mail caption describing a cow jumping over revellers in the bullring in Pamplona, Spain, during the annual running of the bulls festival, says Public Editor Sylvia Stead.

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