On May 28, The San Diego Union-Tribune presented readers with a redesigned

Business section that cut stock market listings in half but expanded the

news coverage. Also, Page 2 was christened “MarketDay” and reserved for

stock exchange highlights and articles. Readers were invited to give their

reactions. Within a week, more than 800 had responded.

Most didn’t approve. However, a few applauded the increased space for

coverage of local, national and international business news. Many of those

who didn’t like the changes said they missed information they were used to

getting.

“Who in the hell’s idea was it to change the financial pages?” a reader

asked. “Why can’t you people leave things alone? It is a mess. I can’t find

a damn thing in it.”

Another wrote: “Please resume printing the Mutual Funds year-to-date

results in your Saturday editions of the Business section. We have been

subscribers to your newspaper in excess of 30 years and have relied on the

year-to-date information every Saturday morning. Please resume so that we

can know whether or not to enjoy our weekends.”

“After 40 years, I’m contemplating canceling my subscription,” said

another.

“Basically, we’ve got rid of all things that I consider important,”

complained another.

One reader, however, said she was thrilled with the change in attitude.

“I’m so pleased to see your wonderful and positive approach to featuring

businesses in San Diego,” she said, then added that her husband’s company

was having an open house and would the Union-Tribune “please cover it.”

“I like your new format better,” said another reader. “I never read tables

in the newspaper anymore. It’s always better to get that information from

the Web.”

One reader had mixed feelings. “I’m disappointed you have eliminated

everything that I own from the listings. But I do like the new look.”

But more typical was the reader who said: “You cut too deep and put the

wrong things in.”

Business editor Jim Watters said readers’ concerns are being weighed; some

revisions were made immediately and further changes will be made in the

next few weeks including a weekly restoration of dividend yields and

commodity listings.

Pat Flynn, senior editor for Business and Sports, said the decision to

reduce the listings and change the way the space was allocated was based on

discussions about “the best way to use our resources.

“With Internet access becoming more widespread, especially in this region,

many people have ready access to stock and mutual fund listings from their

computers,” he said. “But the thorough, enterprising coverage of this

county’s commerce and economy provided by our staff is not available

anywhere else.

“We decided that the best way to serve our readers was to devote more of

the finite space in the Business section to that kind of unique

journalism,” Flynn said. “At the same time, though, we expanded the

information we publish on the 100 most widely held stocks and on San Diego

County stocks. We also have a telephone service to provide stock quotes to

folks who don’t have access to the Internet.”

Both the Web address and telephone number for stock quotes are listed each

day. To get stock information online, readers may go to

http://stocks.signonsandiego.com. To get information by phone, call (619)

686-2000.

With the redesign of the Business section, the weather page was moved from

the Metro section to the back page of Business Monday through Saturday.

Because the Sunday Business section is printed early Saturday, the weather

returns to the last page of the local section on Sundays.

Some readers complained they could not find the weather page, and others

complained that they would have to change their routine. Some readers said

it was their habit to take the Business section and leave the local news

section to a spouse who likes to read about the weather. A listing on where

to find the weather has been added to the front-page index.

o o o

Gina Lubrano’s column commenting on the media appears Mondays. It is the

policy of The San Diego Union-Tribune to correct all errors. To discuss

accuracy or fairness in the news, please write to Gina Lubrano, readers

representative, Box 120191, San Diego, CA 92112-0191, or telephone (619)

293-1525.

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